Sony XBR-55X800E TV Review - Consumer Reports (2024)

HD PICTURE QUALITY. HD picture quality was very good. It did an excellent job displaying the finest detail of HD content. Contrast--the difference between the darkest blacks and brightest whites--was good, so images had depth and dimension, typical of most models we test. The brightness level was good, making it a suitable choice for most rooms. Black levels were only fair with darker areas of the image looking unnaturally illuminated. Dark scenes, in particular, were lacking in contrast and looked hazy. In scenes with subtly shaded light-to-dark areas, such as a sky during sunset, the model did a very good job producing a smooth transition without distinct, coarse bands. The deinterlacing and film mode operations were excellent on HD content; there was little or no trace of jaggies on the edges of objects for video and film-based 1080i video content, such as from cable.

VIEWING ANGLE. This Sony has a wide viewing angle overall, better than that of most TVs. It will provide the same picture quality, with fewer problems than most TVs, for typical viewing conditions -- say, if your family is seated across a long sectional or in chairs off to the sides. The picture did show some dimming from the sides but not to any point we found distracting. With dark scenes this model didn't fare quite as well. When viewed from the sides, the depth of black levels varied depending on the vertical position of the viewer's head. As we moved closer to the screen this limitation became even more apparent, especially if seated on the floor looking upward where black levels brightened significantly.

ULTRA HD PERFORMANCE. Overall UHD performance is very good but HD-to-UHD upconversion falls short. All native 4K content (non HDR) we played on this model, including movies and test videos, was presented in full 4K detail with excellent fidelity when played back via the TV's HDMI input. This TV can stream 4K programs from Netflix and YouTube. Images were clean and finely detailed. High-resolution photos were displayed in full 4K detail.

HIGH DYNAMIC RANGE (HDR) PERFORMANCE. HDR performance has limited effectiveness. The display's lack of brightness capability (by HDR standards) limited its ability to show the benefits of HDR to full effect on our test videos, while revealing some contrast between moderately bright and very bright highlights within a scene. It did a good job reproducing a greater range of nuanced shadow detail from black to white, with no obvious banding on areas of the image that have subtle shade variations, and some noted loss of near-white shadow detail in the brightest areas. Very bright, colored objects remained nicely saturated, and an extended range of color capability was apparent from our test patterns.

MOTION BLUR. This Sony TV has good motion performance, with some blurring on our motion tests. Though this model includes Sony's "Motionflow", a feature designed to reduce motion blur, it also activates the so-called "soap opera" effect that removes film judder (the slightly jerky motion visible during camera pans on film-based content). This gives movies a less film-like appearance that some may not prefer. We turned the "Motionflow" feature off. Although this TV includes a "Clearness" setting that was effective at reducing motion blur, it limited the brightness of the image, so we left the feature off.

SCREEN REFLECTIVITY. Though not as mirror-like as on some models, this screen surface is glossy and therefore susceptible to reflections from a nearby lamp or window. It does a good job reducing glare from ambient light and maintains contrast in a brighter room environment.

SOUND QUALITY. This model has good sound quality; about average among the models we've tested. When watching a movie blockbuster, a concert, or TV show, it delivers decent performance but falls short of the better performers. Bass was adequate, which added some fullness to the sound, and treble was nicely detailed, while the overall sound was closed in. The speakers produced a good volume range so this model should play sufficiently loud in typical room environments, but quality does degrade at the highest settings. Also, at higher volume, dynamic compression kept the sound from distorting but also limited the clarity of peaks in loudness, which can be a bit distracting on some audio content. Most people would find this sound quality acceptable.

EASE OF USE. On first power up there is an on-screen guide that helps you through setting up the TV. Sony's advanced remote offers a traditional button keypad with high contrast labeling that remains fairly readable in a dimly lit environment. It provides direct button access to Netflix and Google Play streaming services, and the built-in microphone allows the user to search the internet via voice commands.

INTERNET FEATURES. This TV provides basic Internet functionality with a limited selection of applications via its "Android TV" portal with access to a library of applications. Movie streaming services include Netflix, YouTube, Amazon Prime Video, Hulu, HBO Go and HBO Now.

CONNECTIONS. This model has four HDMI inputs-- one supports ARC (Audio Return Channel), one composite input, and one "component/composite shared" input (which means you can only use one type or the other at a time). It also has three USB ports, an optical digital audio out, a headphone out, an Ethernet port, WiFi wireless networking; DLNA, to access files within your home network; Casting, which allows you to send streaming content from your mobile device to the TV via your home network; Screen mirroring, where the image on your smartphone or other compatible device can also appear on the TV. Note: HDMI and other cable connections made to the rear-facing panel will protrude beyond the panel's slim depth.

INCLUDED IN THE BOX. A quick start guide. An electronic manual in the TV's menu. A remote control with batteries. One IR Extender. No printed manual is included.

ABOUT ULTRA HD TESTING: We test UHD picture quality using 4K movies, videos, photos, and test patterns to confirm these displays deliver performance to this format's full potential. We check the TV's ability to reproduce 4K image detail, as well as high dynamic range (HDR) for TVs that support this capability. Image quality is tested using a 4K movie player connected to the TV's HDMI input, as well as from files stored on flash drive plugged into the TV's USB port. We also check the quality of 4K streaming from Netflix or YouTube (if the service is supported by the TV), and how well the TV can upscale HD movies to the display's higher UHD resolution while keeping artifacts such as "jaggies" along the edges of image content to a minimum. The best UHD TVs, and HDTVs, present high fidelity images that reveal the full quality of the best source content without degradation.

Sony XBR-55X800E TV Review - Consumer Reports (2024)

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